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Policies

Returns Policy

* If you are not satisfied with your purchase, you have 15 days from the date you received your item. 

* For hygienic reasons a used Backpacks, Towel and/or Drink Container are not eligible for return.

* Any items with signs of use,  odor, glitter or personal belongings inside will not be approved.

* Once we receive your return and inspect the item(s), we will notify you of the status of your refund. Original Shipping is non refundable.

* If your return is approved, we will initiate a refund to the original form of payment used for purchase. 

* Refund time is based on your card issuer’s policies.

* Customers are responsible for paying postage to reship to us.

* We inspect all returned products using the guidelines above for refund eligibility.

* All returns are video recorded for documentation of item(s) received and condition of item(s).

* If the item(s) do not meet the return standards we will dispose of the item or customers are responsible to pay for shipping to return the item. 

* Do not send any item back that has been used, a refund will not be issued. 

Shipping Policy

* You should receive your purchased goods within 3-5 working days. 

* Delays such as strikes may occur, which could lead to increased delivery times. 

* You will receive a shipping confirmation email with a tracking code once your order has been shipped 

* If you wish to cancel your order, it must be done before you have received shipping confirmation. If not completed before this email, you order will be classed as a return (see returns policy for more details) 

Privacy Policy

What Do We Do With Your Information?



When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
 When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
 Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.



CONSENT

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How do you get my consent?
 When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. 
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 How do I withdraw my consent?
 If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@viribusstrength.


DISCLOSURE

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We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and PayPal), email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.



HOW DO WE USE YOUR PERSONAL INFORMATION?


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 



DATA RETENTION
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When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.



 

CHANGES
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We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



AGE OF CONSENT:



By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Klarna Policy

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.



 

CHANGES TO THIS PRIVACY POLICY

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

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